Terms

Upon Booking Appointment, Client Understands and Agrees to the following:

Home Condition: Upon arrival, we expect the property to be ready to shoot (see https://www.prepmyhomeforsale.com/). We will move a few items around on occasion, but please note that we will shoot the property AS IS during your set appointment time. Should we have to return for any reason to reshoot the property due to the home not being ready, there will be an additional charge.

Shooting Requirements: MHF requests property owners (and real estate agents) to vacate the home during shoots, for both the health and safety of MHF Photography Staff, and shooting efficiency purposes.

Photoshop & Editing Services: Can you Photoshop It? is a term we hear often and its not as simple as it sounds. We do use an editing process but if you request an unwanted item removed from a photo, we charge an additional fee based on the time it takes us to remove it. Even then, the photograph may appear less than perfect.

Cancellation / Reschedule Policy: We do our best to accommodate cancellations/schedule changes with at least a few hours notice. You will be charged a $100 cancellation/reschedule fee if the shoot gets changed within 1 hour of its start time.

Weather: It would be wonderful if we could shoot photos with perfect sunny weather every time. Unfortunately, we cannot control the weather and we could not be in business if we only shot on sunny days in the Northeast where grey days prevail. As such, we keep scheduled appointment times regardless of weather; however, we do make every attempt to return to the property and capture a few additional exterior photos with sunshine and blue skies as it fits into our schedule, or provide a sky replacement with our editing process.

Photo Delivery & Invoicing: We deliver photos via our content delivery system within 24-48 hours of shooting, or by the additional delivery deadline provided by the client (so long as it is not less than 48 hours). There is a link to pay included in the photo delivery. Payment is due upon delivery of the photos.

Shoot List: Depending on the size of the property and the package you select, we deliver 30-40 edited images. We take several angles of the main living areas, kitchen, and at least 1 angle of each bedroom and bathroom (with exceptions listed below). Unless you specify exact angles, you defer to MHF Photography to exercise our discretion in taking appropriate photos. Should you ask us to return for a specific shot, an additional fee will be assessed.

We do NOT routinely shoot:
*Laundry Rooms
*Small powder baths where we cannot capture a good angle
*Unfinished basements
*Mechanical rooms/elements
*Garages
*Closets
*If one of the rooms listed above has a unique selling feature per our discretion, we will then capture a photo of it.

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